Features
Call recording
Capture conversations for quality, training, compliance, and coaching — access anytime.
Capture every conversation
Record calls effortlessly, then access, download, email, and share recordings for training, quality assurance, or legal compliance. Pair with transcription when you need searchable text.
Once enabled, recording can run automatically across a global account or sub-account — so you are not toggling per call when consistency matters.
Access anytime, anywhere
Use the self-serve portal from any device. Download recordings or share them by email for collaboration.
Enhance quality of service
Review real conversations to understand customer needs, coach staff, and hold the line on quality standards.
Convertible to text
Combine with call transcription for searchable written records.
Recording rate
| Call recording | $0.0025 / min |