AI Voice Agents are live on our Tier 2 rails at $0.10 per minute. See the product

Carrier-grade voice, sold by the minute

Solved Telephony is the Tier 2 layer behind AgentTech Dialer: direct carrier interconnects, DID inventory, messaging, programmable routing, and AI Voice Agents. Published rates, no seat licenses, no annual commitment.

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See the whole stack Carriers to products

One set of rails for voice, numbers, and messaging, priced the way infrastructure should be, by the minute.

Tier 2 voice connectivity

Origination and termination on our own carrier interconnects, not resold from a layer above us.

Direct interconnects
We hold the carrier relationships and the routing tables, so escalations do not queue behind another reseller.
Least-cost and quality routes
Choose the cheapest path or the cleanest one per campaign. Both are published rates, not a negotiated mystery.
SIP trunks and virtual PRI
Bring an existing PBX with inbound SIP trunks at $23.00 per channel per month, or burst on a virtual PRI from $0.9675 per day.
Answer-seizure transparency
ASR, PDD, and per-carrier quality are visible per route, so a bad path gets pulled instead of argued about.
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Number inventory and porting

Local, toll-free, vanity, and fax DIDs from $1.10 a month, with porting handled by people who answer.

Local and toll-free
Local voice DIDs from $1.10 per month with a $0.40 setup, toll-free from $1.50, vanity toll-free from $1.50 plus a $30 reservation.
E911 and CNAM
Enhanced 911 at $1.50 per DID per month, CNAM dip at $0.008 per call, directory listing at $10 one time.
Porting that moves
LOA review, FOC scheduling, and status updates from a named contact instead of a ticket queue.
Inventory by API
Search, reserve, buy, and release numbers programmatically, so provisioning is part of your signup flow.
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SMS and MMS

Two-way messaging at $0.0075 per SMS in either direction, with registration work done for you.

One rate each way
Long-code and toll-free SMS are $0.0075 to send and $0.0075 to receive. MMS is $0.02.
10DLC registration
Brand and campaign registration, use-case vetting, and throughput tiers handled as part of onboarding.
Toll-free verification
Verification packets prepared and submitted so toll-free traffic is not silently filtered.
Opt-out handling
STOP, HELP, and consent state tracked at the number level and exposed over the API.
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Programmable call routing

The routing engine under AgentTech Dialer and its Lead Marketplace, available on its own.

Real-time bidding
Offer a call to multiple buyers, take the winning bid, and connect, inside the setup window callers tolerate.
Campaigns, buyers, publishers
Caps, dayparting, concurrency, duplicate rules, and per-publisher payouts as routing primitives.
Skills and licensing
Route on agent skill, state license, or any attribute you pass, which is how insurance traffic stays compliant.
Queues and IVR
Hold treatment, position announcements, ring strategies, and multi-level IVR under your own product brand.
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AI Voice Agents at $0.10 a minute

Autonomous voice agents as a product, billed on talk time, on rails built for machine turn-taking.

One rate, all in
$0.10 per minute of talk time covers the agent. Standard PSTN rates apply when you use connectivity without the agent.
Latency the model can work with
Media paths and codec handling tuned so ASR, inference, and TTS still leave room for natural turns.
Outbound and inbound
Agents place calls, answer queues, warm transfer to a human, and hand over context on the way.
Concurrency that holds
Capacity sized for fleets of parallel sessions rather than a handful of demo lines.
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Hosted PBX

A full business phone system on the same rails, with no hardware to buy and no seat minimum.

70+ calling features
Extensions, time conditions, digital receptionist, forwarding, voicemail-to-email, call parking, and paging.
Bring your own device
Softphones, desk phones, and existing PBXs all register against the same trunks.
Microsoft Teams
Direct Routing voice from $4.50 per license per month, messaging from $2.00.
Usage billing
No per-seat license. You pay for the minutes, numbers, and features you actually turn on.
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Recording and transcription

Capture, transcribe, and retain conversations as a network service, at $0.0025 and $0.05 a minute.

Recording at $0.0025 a minute
Inbound and outbound, by account or sub-account, with retention you set.
Transcription at $0.05 a minute
Speech to text on the recording, plus summary at $0.005 and sentiment at $0.004 per minute.
Redaction included
PII and payment-data redaction on transcripts at no additional charge.
Encryption included
Media and storage encryption on by default, at no additional charge.
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Attestation and CDRs

The artifacts a regulator, a carrier, or a carrier auditor asks for, produced by the network itself.

STIR/SHAKEN
Signed calls with the attestation level your traffic earns, and visibility into what downstream carriers saw.
Complaint response
Traceback requests answered from CDRs and recordings rather than reconstructed from memory.
CDR exports
Every leg, every rate, every route, exported to your warehouse on a schedule or pulled over the API.
Retention controls
Set how long media and records live, per account, to match the rules your industry works under.
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SIP trunking

Point an existing PBX or softswitch at us and keep the system you already run.

Inbound SIP trunk
$23.00 per channel per month, with concurrency you can raise without a rebuild.
Burstable virtual PRI
From $0.9675 per day when a campaign needs channels for a week, not a year.
Registration or IP auth
Whichever your softswitch prefers, with per-trunk credentials and ACLs.
Internal calls free
Traffic that stays on our network costs nothing in either direction.
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Number porting

Porting is where most migrations stall, so we staff it rather than automate it and hope.

LOA pre-check
We read the CSR before submitting, so rejections happen on our side, not on cutover day.
FOC scheduling
Cutover windows chosen around your call volume, not the losing carrier's convenience.
Partial ports
Move a subset of a block without stranding the rest of the range.
Status you can see
Port state exposed over the API, so your own dashboard can show it.
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Engineering support

When a route degrades you need someone who can read a PCAP, not a ticket auto-reply.

Shared channel
A Slack or Teams channel with the engineers who run the routes.
SIP traces on request
Signalling and media captures for any call ID, so a dispute ends with evidence.
Route changes
Bad carrier path pulled for your traffic without waiting on a maintenance window.
Escalation that ends here
We hold the carrier relationship, so the escalation does not get handed upstream.
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Recording storage

Recording runs in the network, so it does not depend on the application staying up.

By account or sub-account
Turn recording on for a whole tenant or a single campaign.
Retention windows
Set how long media lives per account to match your own obligations.
Encryption at rest
On by default, at no additional charge.
Portal and API access
Download, stream, or hand a signed URL to your own front end.
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Codec and media handling

Machine listeners are less forgiving than people, so the media path is treated as a product.

Transcoding where needed
G.711, G.729, and Opus handled at the edge instead of pushed onto your stack.
Jitter and packet loss
Buffers tuned for speech recognition rather than music on hold.
DTMF that arrives
RFC 2833 and SIP INFO both handled, because IVR capture fails silently otherwise.
Symmetric media
Predictable RTP paths so turn detection is not fighting the network.
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Conferencing

Bridges billed per participant per minute, with dial-in numbers wherever you need them.

Per-participant rates
Local legs at $0.009 per minute, toll-free legs at $0.027.
Conference recording
$0.0025 per participant minute, stored alongside your call recordings.
PIN and lobby control
Host PINs, participant PINs, and a lobby so the wrong caller does not join.
Dial-in coverage
Numbers in the countries your participants actually call from.
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Failover routing

A carrier problem should cost you a few seconds of setup time, not an afternoon of calls.

Multi-carrier per route
Every destination has more than one path, chosen on live quality.
Trunk failover
If your endpoint stops answering, calls move to the next target you defined.
Number-level overrides
Send one DID somewhere else without touching the rest of the account.
Health-based withdrawal
Paths that start failing are pulled from rotation automatically.
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CDRs and billing exports

If you resell these minutes, you need records you can bill from and defend.

Per-leg detail
Each leg with its route, carrier, duration, and applied rate.
Scheduled exports
Delivered to S3, GCS, or an endpoint you name, hourly or daily.
Sub-account rollups
Usage split by tenant so you can invoice your own customers.
Rate transparency
The rate that applied is on the record, not inferred from a monthly total.
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Built to carry production traffic, not demo traffic.

Multi-carrier paths on every destination, 99.99% availability target, and capacity sized for 10,000+ concurrent sessions. AgentTech Dialer has been the proving ground since day one.

See how the stack fits together
    30+ Carrier interconnects and routing partners
    100+ Countries with local or toll-free DID coverage
    under 2s Post-dial delay target on primary routes
    $0.10 Per minute for a fully managed AI Voice Agent
Current network status

Point your stack at us and the call just works.

Connectivity, routing, media, and records are one system, so nothing is stitched together after the fact.

Teal digits streaming from a phone keypad

Connect

Register a SIP trunk, authenticate by IP, or call the REST API. Numbers can be bought and assigned in the same request.

Live call queues on a monitor behind glass

Route

Least-cost or quality-first carrier selection, then your own logic on top: bidding, caps, skills, state license, queue priority.

Signal lines converging on a call symbol

Talk

A human, an AI Voice Agent at $0.10 a minute, or one handing over to the other with the conversation context intact.

Call records scattering across a dark surface

Account for it

Recording, transcription, STIR/SHAKEN attestation, and per-leg CDRs land together, so billing and compliance read from the same record.

“We stopped being a telephony company the day we moved onto these rails. Routing, numbers, and recording became someone else’s job.”
Dustin Snider, CEO, AgentTech I/O

Everything that runs on the rails.

Trunking, porting, media handling, recording, conferencing, failover, and the records you bill from. No feature tiers; you pay for the usage you turn on.

Published rates: voice from $0.005 per minute outbound and $0.009 inbound, local DIDs from $1.10 per month, SMS at $0.0075 each way, recording at $0.0025 per minute, transcription at $0.05, AI Voice Agents at $0.10. Full rate card

Where we differ from the CPaaS default

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Capability Solved TelephonyTier 2our own interconnects Large CPaaSSelf-serveusage-based, published UCaaS resellerPer seatlicense plus usage
Escalations end with the company you bought from
No per-seat license to use the network
Managed AI voice agents billed per minute
Lead-routing primitives: bidding, caps, publishers
Named engineering contact and SIP traces on request
Hosted PBX on the same account as the wholesale rates

Comparisons describe the common shape of each category rather than any one provider, and are based on publicly published plans and documentation. See the detailed comparisons

One email a month on running voice infrastructure at scale.

FAQs

Still have questions?

What does "Tier 2" actually mean here?

We hold direct interconnects and routing agreements with the carriers that terminate your traffic, rather than buying wholesale minutes from another reseller and marking them up. In practice that means the rate card is ours to set, escalations end with us instead of being handed upstream, and a bad carrier route can be pulled from your traffic the same day.

How is Solved Telephony related to AgentTech Dialer?

Same parent company. Solved Telephony owns AgentTech Dialer, and AgentTech runs its production insurance calling on these rails as a customer of ours. Building AgentTech is what forced us to own the voice layer; the rails turned out to be a product in their own right, so we sell them to other platforms too.

How does pricing work?

Usage-based, from a published rate card, with no seat licenses and no annual commitment. Voice starts at $0.005 per minute outbound and $0.009 inbound, local DIDs from $1.10 a month, SMS at $0.0075 per message each way, recording at $0.0025 per minute, and AI Voice Agents at $0.10 per minute of talk time. Volume and platform pricing is negotiated on top of that.

Can I white-label the voice layer under my own product?

Yes. Most of our platform customers do. Your users never see our name: numbers are provisioned under your brand, routing and recording are driven by your API calls, and CDRs come back split by your own tenant identifiers so you can bill from them.

Do I have to use AI Voice Agents to use the network?

No. Connectivity, numbers, messaging, routing, PBX, and recording all stand on their own at the published rates. AI Voice Agents are an optional product on top; when you use connectivity without them, standard PSTN rates apply and nothing else changes.

What happens when a carrier route degrades?

Every destination has more than one path, and paths that start failing are withdrawn from rotation automatically. Beyond that, you get a shared channel with the engineers who run the routes, SIP and media captures for any call ID on request, and route changes applied to your traffic without waiting for a maintenance window.

Something else? Contact us