Pricing
The whole rate card, published. Voice, numbers, messaging, conferencing, trunking, connectors, and AI Voice Agents, billed by usage.
Usage-based
$0.005 per minute, and up from there
You pay for minutes, numbers, messages, and features you turn on. There is no seat license, no feature tier, and no annual commitment, so the rate card below is the whole price list.
Every rate below is standard published pricing. The rate that applied to a call is written onto the CDR, so you can bill from the record instead of reconciling a monthly total.
AI Voice Agents
Autonomous voice agents as a product, billed on talk time rather than per seat or per session.
AI agent calling
| Service | Rate |
|---|---|
| AI Voice Agents 0 | $0.10 / min Talk time |
0 AI Voice Agents include autonomous conversation on Solved Telephony rails. Standard PSTN voice rates below apply when you use connectivity without the AI agent product. See the product.
Voice
Origination and termination on our own carrier interconnects, plus the services that run alongside the media path.
Make and receive calls
| Service | Make calls | Receive calls |
|---|---|---|
| Local calls 1 | Starting at $0.005 / min | $0.009 / min Pay per minute inbound 2 |
| Toll-free calls | Free | $0.027 / min |
| Internal calls | Free | Free |
Value-added voice services
| Service | Outbound | Inbound |
|---|---|---|
| Call recording | $0.0025 / min | $0.0025 / min |
| Call transcriptions | $0.05 / min | $0.05 / min |
| Transcription redaction | Free | Free |
| Transcription sentiment | $0.004 / min | $0.004 / min |
| Transcription summary | $0.005 / min | $0.005 / min |
| Call encryption | Free | Free |
| CNAM query | N/A | $0.008 / call |
| Directory assistance (411) | $0.99 / call | N/A |
| Voicemail transcription | N/A | $0.05 / min |
1 Local outbound rates vary by destination. Contiguous US outbound is typically $0.01 per minute; Canada outbound starts at about $0.005 per minute.
2 Unlimited inbound plans are also available on select DID types. Contact us for plan options.
Phone numbers
Local, fax, toll-free, and vanity DIDs, with the number services that sit on top of them.
Phone numbers
| Number type | Monthly fee | One-time fee |
|---|---|---|
| Local voice numbers | Starting at $1.10 / DID | $0.40 / DID |
| Local fax numbers | Starting at $1.99 / DID | N/A |
| Toll-free voice numbers | Starting at $1.50 / DID | N/A |
| Vanity toll-free voice numbers | Starting at $1.50 / DID | $30.00 / DID |
Number value-added services
| Service | Monthly fee | One-time fee |
|---|---|---|
| Caller ID name update | No charge | No charge |
| Directory listing | N/A | $10.00 / DID |
| Enhanced 911 | $1.50 / DID | $1.50 / DID |
Porting is handled by a named contact through cutover. See how numbers and porting work.
Messaging
Two-way SMS and MMS on long-code and toll-free numbers, at one rate in each direction.
SMS and MMS
| Service | Send | Receive |
|---|---|---|
| Long-code SMS | $0.0075 / SMS | $0.0075 / SMS |
| Toll-free SMS | $0.0075 / SMS | $0.0075 / SMS |
| Long-code MMS | $0.02 / MMS | $0.02 / MMS |
10DLC brand and campaign registration and toll-free verification are handled as part of onboarding. See the messaging product.
Conferencing, trunking, and connectors
Bridges billed per participant, SIP trunks billed per channel, and Microsoft Teams billed per license.
Call conference
| Service | Fee per participant |
|---|---|
| Local calls | $0.009 / min |
| Toll-free calls | $0.027 / min |
| Conference recording | $0.0025 / min |
Virtual PRI
| Service | Fee |
|---|---|
| Inbound SIP trunk | $23.00 / month Per channel |
| Burstable virtual PRI | Starting at $0.9675 / day |
Microsoft Teams
| Connector | Monthly fee | One-time fee |
|---|---|---|
| Microsoft Teams voice connector | Starting at $4.50 / license | N/A |
| Microsoft Teams messaging connector | Starting at $2.00 / license | N/A |
What the rate card does not do
Usage pricing only helps if the bill is legible afterwards, so the records are part of the product.
- No per-seat license. Add users, extensions, and softphones without changing what you pay.
- No feature tier. Recording, routing, failover, and CDR exports are on every account.
- No annual commitment. Capacity moves up and down with your traffic.
- Per-leg CDRs carry the route, carrier, duration, and the rate that applied, split by sub-account so you can invoice your own customers.
Quoted pricing
Volume, platform, and AI Voice Agent pricing is quoted
Send us your monthly minutes, message counts, DID count, and destinations, and we will price the traffic against this card. White-label platform terms and AI Voice Agent volume are priced the same way.
Contact salesRates shown are standard published pricing and may vary by destination, DID type, or account configuration. Contact us for volume, platform, and AI Voice Agent pricing.
FAQs
Pricing questions
How does Solved Telephony pricing work?
Usage-based, from the published rate card on this page. There is no per-seat license and no annual commitment: you pay for the minutes, numbers, messages, and features you actually turn on. Voice starts at $0.005 per minute outbound and $0.009 inbound, local DIDs start at $1.10 a month, SMS is $0.0075 each way, and AI Voice Agents are $0.10 per minute of talk time.
Are there seat licenses, setup fees, or contracts?
No seat license and no annual commitment. The only one-time fees are the ones printed on the rate card itself, such as $0.40 to set up a local voice DID, $30.00 to reserve a vanity toll-free number, $10.00 for a directory listing, and $1.50 to provision Enhanced 911 on a DID.
Why do local outbound rates start at $0.005 a minute?
Local outbound rates vary by destination. Contiguous US outbound is typically $0.01 per minute, and Canada outbound starts at about $0.005 per minute. The rate that applied to a call is written onto the CDR, so you can bill from it rather than infer it from a monthly total.
What does the $0.10 AI Voice Agent rate cover?
It covers talk time on a fully managed AI Voice Agent running on our rails. Standard PSTN voice rates apply when you use the connectivity without the agent product, so you are never billed for the agent on a call it did not handle.
Can I get unlimited inbound instead of per-minute?
Unlimited inbound plans are available on select DID types, by request. Contact us with your DID types and inbound volume and we will tell you which numbers qualify.
How do I get volume, platform, or AI Voice Agent pricing?
Volume, platform, and AI Voice Agent pricing is quoted. Send us your monthly minutes, message counts, DID count, and destinations and we will price it against the rate card. Contact sales to start.
What do recording and transcription cost?
Recording is $0.0025 per minute in each direction and transcription is $0.05 per minute. Sentiment is $0.004 per minute and summary is $0.005 per minute. Transcription redaction and call encryption are included at no charge.
Something else? Contact us
Price your traffic against the card.
Bring a recent invoice and we will tell you what the same month costs here.