AI Voice Agents are live on our Tier 2 rails at $0.10 per minute. See the product
Platform

The Solved Telephony stack

Four layers on one account: carrier connectivity, number identity, programmable control, and the products your users actually touch. Buy one layer or all four, at published rates.

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One network, sold one layer at a time.

Most voice vendors sell you a finished product and hide the network. We sell the network, and the products are what we built on top of it for ourselves.

  • Tier 2: we hold the carrier interconnects and the routing tables, so escalations end here instead of moving upstream.
  • Published rates on every layer, with no seat license to use the network and no annual commitment.
  • White-label by default. Your users never need to see our name on a number, a portal, or an invoice.
  • Connectivity, routing, media, and records are one system, so recording and CDRs do not depend on your application staying up.
A software team reviewing routing dashboards on a wall of monitors

How the stack fits together

Four layers, from the public switched network up to the thing your end user picks up.

Connectivity

Carrier interconnects, origination and termination, SIP trunks, and virtual PRI. Every destination has more than one path, and paths that start failing are withdrawn from rotation automatically.

Identity

DID inventory, porting, CNAM, E911, STIR/SHAKEN attestation, and 10DLC registration. The number is the identity your callers recognize and the one downstream carriers judge, so it is treated as its own layer.

Control

Programmable routing, real-time bidding, queues, IVR, failover, and PBX call flows. This is the layer that decides who the call reaches, in the fraction of a second before the caller decides you are broken.

Delivery

What the end user touches: hosted PBX, AI Voice Agents, recording, transcription, and the CDRs you bill from. Sold as products, but running on the same three layers underneath.

Voice connectivity

Origination and termination on interconnects we hold ourselves, from $0.005 per minute outbound.

Outbound from $0.005 a minute
Local outbound from $0.005, contiguous US typically $0.01, Canada from about $0.005. Toll-free outbound and internal calls are free.
Inbound at $0.009 a minute
Local inbound is $0.009 per minute and toll-free inbound is $0.027. Traffic that stays on our network is free in both directions.
SIP trunks and virtual PRI
Inbound SIP trunks at $23.00 per channel per month, or a burstable virtual PRI from $0.9675 per day when a campaign needs channels for a week.
Route quality you can see
Answer-seizure ratio, post-dial delay, and per-carrier quality are visible per route, so a failing path gets pulled instead of argued about.
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Phone numbers and porting

Local, toll-free, vanity, and fax DIDs from $1.10 a month, with porting worked by people who answer.

DIDs from $1.10 a month
Local voice from $1.10 per month plus $0.40 one time, local fax from $1.99, toll-free voice from $1.50, vanity toll-free from $1.50 plus a $30 reservation.
E911 and CNAM
Enhanced 911 at $1.50 per month plus $1.50 one time, CNAM dip at $0.008 per inbound call, directory listing at $10 one time, caller ID name updates at no charge.
Porting with a named contact
We read the CSR before submitting, schedule the FOC window around your call volume, and support partial ports out of a block.
Inventory over the API
Search, reserve, buy, and release numbers programmatically, so provisioning is a step inside your own signup flow.
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SMS and MMS

Two-way messaging at $0.0075 per SMS in either direction, with registration work done for you.

One rate each way
Long-code and toll-free SMS are $0.0075 to send and $0.0075 to receive. Long-code MMS is $0.02 each way.
10DLC registration
Brand registration, campaign use-case vetting, and throughput tiers handled as part of onboarding.
Toll-free verification
Verification packets prepared and submitted so toll-free traffic is not silently filtered downstream.
Consent state tracked
STOP, HELP, and opt-out state held at the number level and exposed over the API.
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Programmable call routing

The routing engine underneath AgentTech Dialer, available on its own as infrastructure.

Real-time bidding
Offer a call to multiple buyers, take the winning bid, and connect, inside the setup window a caller will tolerate.
Campaigns, buyers, publishers
Caps, dayparting, concurrency, duplicate rules, and per-publisher payouts as routing primitives rather than reporting.
Skills and state license
Route on agent skill, state license, or any attribute you pass with the call.
Queues, IVR, and failover
Hold treatment, position announcements, ring strategies, multi-level IVR, and a second carrier path on every destination.
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AI Voice Agents

Autonomous voice agents billed at $0.10 per minute of talk time, all in.

One rate, all in
$0.10 per minute of talk time covers the agent. Standard PSTN rates apply when you use connectivity without the agent product.
A latency budget that works
Media handling tuned so speech recognition, inference, and speech synthesis still leave room for a natural turn.
Outbound and inbound
Agents place calls, answer queues, and warm transfer to a human with the conversation context attached.
Concurrency for fleets
Capacity sized for parallel sessions rather than a handful of demo lines.
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Hosted PBX

A full business phone system on the same rails, with no hardware to buy and no seat license.

70+ calling features
Extensions, time conditions, digital receptionist, multi-level IVR, forwarding, voicemail-to-email, parking, paging, queues, and conferencing.
Bring your own device
Softphones, desk phones, and existing PBXs all register against the same trunks.
Microsoft Teams
Direct Routing voice from $4.50 per license per month and messaging from $2.00 per license per month.
Usage billing
No per-seat license to use the network. You pay for minutes, numbers, and the features you turn on.
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Recording and transcription

Capture at $0.0025 per minute each way and transcription at $0.05, produced by the network rather than the application.

Recording at $0.0025 a minute
Each way, by account or sub-account, with retention windows you set per account.
Transcription at $0.05 a minute
Speech to text on the recording, plus summary at $0.005 and sentiment at $0.004 per minute.
Redaction and encryption free
Redaction on transcripts and encryption at rest are included at no additional charge.
Voicemail transcription
Inbound voicemail transcribed at $0.05 per minute and delivered with the message.
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Attestation and CDRs

The artifacts a regulator, a carrier, or a carrier auditor asks for, produced by the network itself.

STIR/SHAKEN
Calls signed with the attestation level your traffic earns, plus visibility into what downstream carriers saw.
Traceback response
Complaint and traceback requests answered from CDRs and recordings instead of reconstructed from memory.
CDR exports
Every leg with its route, duration, and applied rate, delivered to S3, GCS, or an endpoint you name, hourly or daily.
Sub-account rollups
Usage split by tenant so a platform can invoice its own customers from the same records.
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Every product has its own page

Rates, setup, and the parts that usually go wrong, written out per product.

Connectivity

Voice connectivity

Origination and termination from $0.005 a minute out, $0.009 in, on our own interconnects.

Read more Identity

Phone numbers

Local, toll-free, vanity, and fax DIDs from $1.10 a month, with E911, CNAM, and porting.

Read more Identity

Messaging

SMS and MMS at $0.0075 each way, with 10DLC and toll-free verification handled.

Read more Control

Call routing

Bidding, campaigns, caps, skills, queues, and IVR as routing primitives under your brand.

Read more Delivery

AI Voice Agents

Autonomous voice agents as a managed product at $0.10 per minute of talk time.

Read more Delivery

Hosted PBX

70+ calling features, bring your own device, Teams Direct Routing from $4.50 per license.

Read more Delivery

Recording and attestation

Recording at $0.0025, transcription at $0.05, STIR/SHAKEN, and per-leg CDR exports.

Read more Rates

The full rate card

Every published rate on one page, including conference, virtual PRI, and connectors.

Read more
A small business team working at desks with headsets and desk phones

Who puts this on our rails

Two kinds of buyer: software that needs telephony underneath it without becoming a carrier, and a business that just wants a phone system that bills by usage.

AI agent platforms

Teams shipping voice agents need a media path built for machine turn-taking, concurrency for parallel sessions, and per-minute economics that survive contact with a real dial plan.

AI Voice Agents

Dialer and contact center software

Outbound volume, queue logic, recording, and attestation on one account, with the carrier relationship held by the company you bought from.

Call routing

Call tracking and attribution

Large pools of local DIDs from $1.10 a month, bought and released over the API, with per-leg CDRs that carry the source of the call and the rate that applied.

Phone numbers

CRM and vertical SaaS

Click to call, texting, recording, and transcription inside your own product, provisioned under your brand and billed to you at wholesale so you can price it your way.

Messaging

Businesses buying a phone system

Extensions, IVR, queues, voicemail-to-email, and Microsoft Teams Direct Routing without a per-seat license to use the network. Keep the desk phones you already own.

Hosted PBX

Not sure which one you are?

Bring your call flow and your volume. We will tell you which layers you need and what the traffic costs at published rates before anyone signs anything.

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Proven under AgentTech load.

Solved Telephony owns AgentTech Dialer, and AgentTech runs its production insurance calling on these rails as a customer. Outbound campaigns, inbound queues, recording, and attestation all move across the same four layers we sell you, every business day.

See what the traffic costs
30+ Carrier interconnects and routing partners
100+ Countries with local or toll-free DID coverage
10,000+ Concurrent sessions the network is sized for
$0.10 Per minute for a fully managed AI Voice Agent
Current network status

FAQs

Questions about the stack

What are the four layers of the stack?

Connectivity is the carrier interconnects, origination and termination, SIP trunks, and virtual PRI. Identity is DID inventory, porting, CNAM, E911, STIR/SHAKEN attestation, and 10DLC registration. Control is programmable routing, real-time bidding, queues, IVR, failover, and PBX call flows. Delivery is what the end user touches: hosted PBX, AI Voice Agents, recording, transcription, and CDRs.

Can I buy one layer without the rest?

Yes. You can take connectivity on its own and point an existing softswitch at our trunks at $23.00 per channel per month, or take numbers and messaging while keeping your current carrier for voice. Every layer is priced on its own line of the rate card, so nothing is bundled into a platform fee you did not ask for.

Do my customers ever see the Solved Telephony name?

Only if you want them to. White-label is the normal arrangement: numbers are provisioned under your brand, routing and recording are driven by your API calls, and CDRs come back split by your own tenant identifiers so you can bill from them directly.

How does billing work across the layers?

One account, one invoice, usage-based, from the published rate card. Voice starts at $0.005 per minute outbound and $0.009 inbound, local DIDs at $1.10 per month, SMS at $0.0075 each way, recording at $0.0025 per minute, and AI Voice Agents at $0.10 per minute of talk time. Each CDR carries the rate that was applied, and sub-account rollups split usage by tenant.

What is the relationship between Solved Telephony and AgentTech?

Solved Telephony owns AgentTech Dialer, and AgentTech runs its production insurance calling on these rails as a customer. Building that dialer is what forced us to own the voice layer. The rails turned out to be a product in their own right, so we sell them to other platforms at the same published rates.

What do I need in place before traffic can run?

A SIP endpoint that can register or authenticate by IP, or an API key if you would rather drive everything over REST. Numbers can be bought from inventory in the same request or ported in from your current carrier. Messaging traffic needs 10DLC brand and campaign registration first, which we handle during onboarding.

Something else? Contact us

Tell us which layer you need.

Bring a call flow and a volume estimate. We will price it from the published rate card on the call.

Schedule demo View rates