Tier 2 voice connectivity
Origination and termination on interconnects we hold ourselves, at published per-minute rates, with more than one carrier path on every destination.
Most providers resell minutes from the layer above them. We hold the interconnects.
Every destination has more than one way to reach it.
Carrier diversity is the product. Paths are scored on live quality, failing paths are withdrawn on their own, and the escalation stops with the company that holds the interconnect.
See the whole stackConnect the system you already run.
Nothing here asks you to replace a softswitch, rewrite a dial plan, or move your agents to a new console. You are buying the layer underneath all of that.
- Inbound SIP trunks at $23.00 per channel per month, with concurrency raised on request.
- Burstable virtual PRI from $0.9675 per day for seasonal and campaign volume.
- Registration with per-trunk credentials, or IP authentication with an allowlist.
- G.711, G.729, and Opus transcoded at the edge instead of pushed onto your stack.
- DTMF handled over RFC 2833 and SIP INFO, because IVR capture fails quietly otherwise.
- Internal calls free in both directions, including extension traffic on a hosted PBX.
What happens between your INVITE and the far end ringing.
Four decisions, made per call, from live data rather than a configuration file someone edited last quarter.
Match the destination
The dialed number resolves to a destination and a rate. Local, contiguous US, Canada, toll-free, and internal are all separate answers, and internal traffic exits here for free.
Select the route
Least-cost takes the cheapest carrier that clears the quality floor for that destination. Quality-first holds the cleanest carriers. You set the policy per campaign.
Check live quality
ASR and post-dial delay are scored continuously per carrier and per destination, against a PDD target of under 2s on primary routes.
Fail over, then record it
A failing path is withdrawn and the next carrier takes the call. The leg, the route, the carrier, and the applied rate all land on the CDR you bill from.
Published voice rates
The same card every account starts on. No seat licenses, no annual commitment, no negotiated mystery.
Make and receive calls
| Service | Make calls | Receive calls |
|---|---|---|
| Local calls 1 | Starting at $0.005 / minContiguous US typically $0.01, Canada from about $0.005 | $0.009 / minPer-minute inbound 2 |
| Toll-free calls | Free | $0.027 / min |
| Internal calls | Free | FreeTraffic that stays on our network |
Value-added voice services
| Service | Outbound | Inbound |
|---|---|---|
| Call recording | $0.0025 / min | $0.0025 / min |
| Call transcription | $0.05 / min | $0.05 / min |
| Transcription redaction | Free | Free |
| Transcription sentiment | $0.004 / min | $0.004 / min |
| Transcription summary | $0.005 / min | $0.005 / min |
| Call encryption | Free | Free |
| CNAM query | N/A | $0.008 / call |
| Directory assistance (411) | $0.99 / call | N/A |
| Voicemail transcription | N/A | $0.05 / min |
Trunking and virtual PRI
| Service | Fee |
|---|---|
| Inbound SIP trunk | $23.00 / monthPer channel |
| Burstable virtual PRI | Starting at $0.9675 / dayChannels for the days you need them |
1 Local outbound rates vary by destination. Contiguous US outbound is typically $0.01 per minute, and Canada outbound starts at about $0.005 per minute.
2 Unlimited inbound plans are available on select DID types by request.
Rates shown are standard published pricing and may vary by destination, DID type, or account configuration. Volume, platform, and AI Voice Agent pricing is quoted. See the full rate card for numbers, messaging, conferencing, and connectors.
What usually gets bought with it
Phone numbers
Local, toll-free, vanity, and fax DIDs from $1.10 a month, with porting handled by staff.
Numbers and portingCall routing
Bidding, campaigns, queues, and IVR on top of the connectivity, under your own brand.
Programmable routingAI Voice Agents
Autonomous agents at $0.10 per minute of talk time, on a media path tuned for turn-taking.
See the productRecording and compliance
Recording at $0.0025 a minute, transcription at $0.05, STIR/SHAKEN attestation, and CDR exports.
Compliance toolingBuilding against the API? Start with the documentation, or bring messaging along with SMS and MMS and a phone system with hosted PBX.
FAQs
Questions about voice connectivity
Can I keep the PBX or softswitch I already run?
Yes. Point it at us with an inbound SIP trunk at $23.00 per channel per month, or burst on a virtual PRI from $0.9675 per day. Register with credentials or authenticate by IP, whichever your platform prefers, and keep the dial plan you already wrote. Hosted PBX is there if you would rather not run one at all.
What is the difference between a SIP trunk and a burstable virtual PRI?
A SIP trunk is billed per channel per month at $23.00 and fits steady concurrency you can predict. A burstable virtual PRI starts at $0.9675 per day and fits campaign traffic: you add channels for the days the campaign runs and stop paying when it ends. Both terminate on the same carrier interconnects and bill minutes at the same published rates.
How do I choose between least-cost and quality-first routing?
You choose per campaign rather than per account. Least-cost takes the cheapest path that clears the quality floor we hold for that destination. Quality-first keeps traffic on the cleanest carriers even when a cheaper path exists, which is usually what dialing and AI agent traffic wants. Both read from the same published rate card, so the choice changes the route, not the billing model.
Do you bill for calls that never leave your network?
No. Internal calls are free in both directions. Traffic between two endpoints on our network never reaches a carrier, so there is nothing to bill for it. That includes extension-to-extension calls on a hosted PBX and legs between your own sub-accounts.
What do you show me about route quality?
Answer-seizure ratio, post-dial delay, and per-carrier results are visible per route instead of summarized once a month, and SIP and media captures are available for any call ID on request. When a path is bad you get evidence, not an argument, and the path can be pulled from your traffic without waiting for a maintenance window.
What happens when a carrier path degrades mid-campaign?
Every destination carries more than one path, and a path that starts failing is withdrawn from rotation automatically. Because we hold the carrier relationships ourselves, the escalation ends with us rather than being handed to the reseller above us, and a route change applies to your traffic the same day.
Something else? Contact us
Send us a test call.
We will size the trunks, quote the destinations you actually dial, and show you the route quality before you move any traffic.