AI Voice Agents are live on our Tier 2 rails at $0.10 per minute. See the product
Products Origination and termination

Tier 2 voice connectivity

Origination and termination on interconnects we hold ourselves, at published per-minute rates, with more than one carrier path on every destination.

Most providers resell minutes from the layer above them. We hold the interconnects.

Direct carrier interconnects

We hold the carrier relationships and the routing tables, rather than buying wholesale minutes from another reseller and marking them up.

The rate card is ours
Published per-minute pricing we set, not a margin stacked on someone else's wholesale rate.
Escalations end here
A carrier problem is our problem to fix, not a ticket we forward to the layer above us.
Route changes same day
A bad path gets pulled from your traffic without waiting on another company's maintenance window.
One account, both directions
Origination and termination on the same account, the same trunks, and the same CDR stream.

SIP trunks and burstable virtual PRI

Two ways to buy concurrency, depending on whether your traffic is steady or seasonal.

Inbound SIP trunk
$23.00 per channel per month, with concurrency you can raise without rebuilding anything.
Burstable virtual PRI
From $0.9675 per day, for the campaign that needs channels for a week rather than a year.
Registration or IP auth
Per-trunk credentials or an IP allowlist, whichever your softswitch prefers.
Internal calls free
Traffic that stays on our network costs nothing in either direction.

Least-cost or quality-first routing

Pick the cheapest path or the cleanest one, per campaign, from the same published rates.

Least-cost routing
The cheapest path that clears the quality floor we hold for that destination.
Quality-first routing
Premium carriers held for traffic where a dropped first second costs more than the minute does.
Per-campaign choice
Set the policy on the traffic that needs it instead of on the whole account.
No mystery pricing
Local outbound from $0.005 per minute, contiguous US typically $0.01, and the rate that applied is on the record.

Multi-carrier failover on every destination

A carrier problem should cost you a few seconds of setup time, not an afternoon of calls.

More than one path
Every destination has alternates, chosen on live quality rather than a static preference list.
Health-based withdrawal
Paths that start failing come out of rotation automatically.
Trunk failover
If your endpoint stops answering, calls move to the next target you defined.
Number-level overrides
Send one DID somewhere else without touching the rest of the account.

ASR, PDD, and route transparency

The numbers that tell you a route is going bad, visible while it is happening.

Answer-seizure ratio
ASR per route and per carrier, so a path that stops completing is obvious.
Post-dial delay
PDD measured against a target of under 2s on primary routes.
Captures on request
SIP signaling and media captures for any call ID, so a dispute ends with evidence.
Per-leg CDRs
Each leg with its route, carrier, duration, and the rate that applied.

Every destination has more than one way to reach it.

Carrier diversity is the product. Paths are scored on live quality, failing paths are withdrawn on their own, and the escalation stops with the company that holds the interconnect.

See the whole stack
    30+ Carrier interconnects and routing partners
    under 2s Post-dial delay target on primary routes
    99.99% Availability target on the voice network
    10,000+ Concurrent sessions the network is sized for
Current network status

Connect the system you already run.

Nothing here asks you to replace a softswitch, rewrite a dial plan, or move your agents to a new console. You are buying the layer underneath all of that.

  • Inbound SIP trunks at $23.00 per channel per month, with concurrency raised on request.
  • Burstable virtual PRI from $0.9675 per day for seasonal and campaign volume.
  • Registration with per-trunk credentials, or IP authentication with an allowlist.
  • G.711, G.729, and Opus transcoded at the edge instead of pushed onto your stack.
  • DTMF handled over RFC 2833 and SIP INFO, because IVR capture fails quietly otherwise.
  • Internal calls free in both directions, including extension traffic on a hosted PBX.
A desk phone and a laptop softphone on the same dark desk, lit by a teal light bar

What happens between your INVITE and the far end ringing.

Four decisions, made per call, from live data rather than a configuration file someone edited last quarter.

Match the destination

The dialed number resolves to a destination and a rate. Local, contiguous US, Canada, toll-free, and internal are all separate answers, and internal traffic exits here for free.

Select the route

Least-cost takes the cheapest carrier that clears the quality floor for that destination. Quality-first holds the cleanest carriers. You set the policy per campaign.

Check live quality

ASR and post-dial delay are scored continuously per carrier and per destination, against a PDD target of under 2s on primary routes.

Fail over, then record it

A failing path is withdrawn and the next carrier takes the call. The leg, the route, the carrier, and the applied rate all land on the CDR you bill from.

Add your own routing logic on top

Published voice rates

The same card every account starts on. No seat licenses, no annual commitment, no negotiated mystery.

Make and receive calls

Service Make calls Receive calls
Local calls 1 Starting at $0.005 / minContiguous US typically $0.01, Canada from about $0.005 $0.009 / minPer-minute inbound 2
Toll-free calls Free $0.027 / min
Internal calls Free FreeTraffic that stays on our network

Value-added voice services

Service Outbound Inbound
Call recording $0.0025 / min $0.0025 / min
Call transcription $0.05 / min $0.05 / min
Transcription redaction Free Free
Transcription sentiment $0.004 / min $0.004 / min
Transcription summary $0.005 / min $0.005 / min
Call encryption Free Free
CNAM query N/A $0.008 / call
Directory assistance (411) $0.99 / call N/A
Voicemail transcription N/A $0.05 / min

Trunking and virtual PRI

Service Fee
Inbound SIP trunk $23.00 / monthPer channel
Burstable virtual PRI Starting at $0.9675 / dayChannels for the days you need them

1 Local outbound rates vary by destination. Contiguous US outbound is typically $0.01 per minute, and Canada outbound starts at about $0.005 per minute.

2 Unlimited inbound plans are available on select DID types by request.

Rates shown are standard published pricing and may vary by destination, DID type, or account configuration. Volume, platform, and AI Voice Agent pricing is quoted. See the full rate card for numbers, messaging, conferencing, and connectors.

FAQs

Questions about voice connectivity

Can I keep the PBX or softswitch I already run?

Yes. Point it at us with an inbound SIP trunk at $23.00 per channel per month, or burst on a virtual PRI from $0.9675 per day. Register with credentials or authenticate by IP, whichever your platform prefers, and keep the dial plan you already wrote. Hosted PBX is there if you would rather not run one at all.

What is the difference between a SIP trunk and a burstable virtual PRI?

A SIP trunk is billed per channel per month at $23.00 and fits steady concurrency you can predict. A burstable virtual PRI starts at $0.9675 per day and fits campaign traffic: you add channels for the days the campaign runs and stop paying when it ends. Both terminate on the same carrier interconnects and bill minutes at the same published rates.

How do I choose between least-cost and quality-first routing?

You choose per campaign rather than per account. Least-cost takes the cheapest path that clears the quality floor we hold for that destination. Quality-first keeps traffic on the cleanest carriers even when a cheaper path exists, which is usually what dialing and AI agent traffic wants. Both read from the same published rate card, so the choice changes the route, not the billing model.

Do you bill for calls that never leave your network?

No. Internal calls are free in both directions. Traffic between two endpoints on our network never reaches a carrier, so there is nothing to bill for it. That includes extension-to-extension calls on a hosted PBX and legs between your own sub-accounts.

What do you show me about route quality?

Answer-seizure ratio, post-dial delay, and per-carrier results are visible per route instead of summarized once a month, and SIP and media captures are available for any call ID on request. When a path is bad you get evidence, not an argument, and the path can be pulled from your traffic without waiting for a maintenance window.

What happens when a carrier path degrades mid-campaign?

Every destination carries more than one path, and a path that starts failing is withdrawn from rotation automatically. Because we hold the carrier relationships ourselves, the escalation ends with us rather than being handed to the reseller above us, and a route change applies to your traffic the same day.

Something else? Contact us

Send us a test call.

We will size the trunks, quote the destinations you actually dial, and show you the route quality before you move any traffic.